Updating QQube Multi-User on a Local Network | CLEARIFY

Multi-User Update on a Local Network

This How-To Guide is for QQube Versions 7.x

Instructions for QQube Version 6.x are found here.

Instructions for QQube Version 5.x are found here.

IMPORTANT: This guide only covers a multi-user upgrade in a traditional local network and workstation configuration.  If you are hosting QQube in a remote desktop or terminal services environment, then review this special guide. 

There are two steps to this operation:

1. Installing the update on the server, which upgrades the QQube database
2. Installing the update on each workstation, which upgrades the QQube client components.

STEP [1] - Server Update

The initial screen:

Two things get checked after clicking the Install button:

• Licensing Status
• Looking for any Previous QQube versions that need to be un-installed before proceeding.

This window will only appear if your yearly subscription has expired, with instructions to purchase an upgrade license. If you do not purchase an upgrade license, the installation will stop.

Clicking OK will get the licensing screen for you to enter your new License ID and Password. 

Upon License activation, the update process will continue with the licensing agreement:

The next two screens may need to be adjusted.

Then the installation folder which will default to the existing installation folder, and should not be changed:

The following window will begin the file copy and component installation.

Progress Window:

Your existing database will automatically be updated to the current version and structure:

Finish of the installation:

IMPORTANT LAST ACTION:  Perform a manual refresh to make your data available for use

STEP [2] - Workstation/Client Update

You MUST have local administrative rights to perform this operation.  Do NOT right click and "Run as Administrator".

The second step will update the workstation/client components on each workstation.  Starting with the initial screens and licensing agreement:

One get checked after clicking the Install button:

• Any previous QQube versions that need to be uninstalled before proceeding.

The update process will continue with the licensing agreement:

The next two screens may need to be adjusted, as the installation does not auto-detect the existing installation type.

QQube will attempt to find the database on the network, and you should see the QQube Database listed in the box:

Then the installation folder which will default to the existing installation folder, and should not be changed:

The following window will begin the file copy and component installation.

Progress Window:

Finish of the installation: