Error 80040418 - No QuickBooks permissions | CLEARIFY

Correcting Error Code 80040418

There is an error in the log similar to this:

Cause

This error comes directly from the Intuit Software Development Kit (SDK) and indicates that it does not have permissions from the requested QuickBooks file to communicate with it. 

There are two possible causes for this error:

1. The QB file has not assigned permissions for allowing QQube to connect - or they have been removed/revoked. 

This can happen if the users and permissions are not created and assigned per our create connection users guide, but more often then not, it happens because someone replaced the existing QB file, with one that never had the permissions assigned.

2. You have more than one QQube Synchronizer running on the server or workstation.

1. On a workstation, the user where you installed QQube should be the only synchronizer. 
2. On a multi-user server implementation, there is one - and only one - dedicated synch user

Resolution

Cause 1. Ensure that QuickBooks contains the following entry under Integrated Applications: 

If it doesn't show like this, then you may need to re-establish the permissions between QuickBooks and QQube, by removing the company from QQube, and then re-adding the company in the same step, per the steps in this guide: Add a QuickBooks File to QQube

Cause 2..  There are several reasons why this would have occurred.

1. You installed version 7.x under a user, that is different from
   1. the dedicated server synch user on a multi-user version of QQube 
   2. or the current user of QQube in a single-user, workstation environment.
2. You installed a version prior to 7.x using the "install for all users" option in error or inadvertently. (This option has since been removed.)

What happens in either of these cases is that you have more than one synchronizer running, thus confusing the QQube synch process.

Resolution for QQube Versions 7.x and Later You need to uninstall from the person who originally installed QQube under their name - ensuring that they have administrative rights for the uninstall process (do not right click and "Run as Administrator") Then reinstall under the either the dedicated synch user in a multi-user environment, or the desired user on a workstation in a single-user environment.  See Installing QQube for QuickBooks

Resolution for QQube Versions Before 7.x, you need to do two things: 

1. Login as the other users, and make sure that these are UNchecked for everybody EXCEPT for the dedicated synch server user.
2. Ensure that the QQubeSycnrhonizer.exe is not listed in their user startup folder:

C:\Users\[USERNAME]\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup