Synch Issues and Error Codes (QB Desktop) | CLEARIFY

Synch Issues and Error Codes

 95% of all issues for QQube for QuickBooks are related to the synch operation

With the exception of data corruption, 100% are controllable by the end user, 

• All error number messages come from the Intuit Software Development Kit
• There is a finite list, that essentially hasn't changed in 22 years
• There are rarely any surprises

If you follow these guides when you first configure QuickBooks to run with QQube, you will eliminate all of the routine problems.

1. Preparing Your QuickBooks File - which includes a short 7 minute video.
2. QuickBooks Multi-Company Setup - for synching multiple company files in QQube.

The Synch Log 

It is possible, that even after following directions, you get an error. Or things run fine for a while, and then something occurs (like a modal window, or something gets changed). Then you look to to Synch log to get you back on track.

After a synch is run, the Synch Log section becomes the default window in the QQube Configuration Tool.

The log is always the first place to start in ANY troubleshooting procedure. 

Synch Information

• HELPFUL GUIDES
  • Synchronizer not running 
  • Synch is slow
  • Handling Multiple QuickBooks Files

Error Message Categories

• ENTERPRISE ONLY MESSAGES
  • Enterprise Multi-User Mode
  • Enterprise Custom Reporting Permissions
• DATA CORRUPTION MESSAGES
  • Error 1000 - QuickBooks data corruption
  • Error 80040402 - Unexpected error
  • Error 8004041C - Internal QuickBooks error
• SETUP AND OPERATION MESSAGES
  • Error 8004040A - QuickBooks already open
  • Error 80040408 - QuickBooks doesn't start
  • Error 80040414 - Modal dialogue box prevents communications
  • Error 80040418 - QuickBooks permissions missing
  • Error 80040421 - Not a QuickBooks data file
  • Error 80040427 - Unregistered QuickBooks
  • Error 80040437 - User already logged in
  • Error 80040438 - Multiple QuickBooks running
  • Error 80040440 - Company file is not protected with a complex password
  • Error 8004041D/80040430/80040435 - Auto login issues
• QQUBE MESSAGES TO CHECK QUICKBOOKS DATA CORRUPTION
  
  • Index for table xyz not unique

CONFUSED? READ EVERYTHING YOU NEED TO KNOW ABOUT DATA SYNCHRONIZATION