You may open up Excel and notice that the QQube Add-In is not present - even after you have apparently successfully installed.
NOTE: The installer always installs the components for the Excel Add-In, but it will only get added to Excel if you check the Excel Add-In option during the install.
This can happen if:
FOR CAUSES 1 AND 2
First, make sure that Excel is closed.
Second, navigate to here: C:\Program Files (x86)\CLEARIFY\QQube Tool\QQube Add-In For Excel and double click on the file called: QQube Add-In For Excel.vsto
QQube Versions 6.x, 7.x will auto install to this screen. Click Close to finish the install.
For QQube Version 5.x only you will see this screen:
The Excel Add-In for QQube should reappear:
If you see this message:
Go to the control panel, and un-install:
Then go double-click on the .vsto as shown earlier in this guide.
FOR CAUSE 3
Please see this Microsoft Document for Office Group Policy Settings
FOR CAUSE 4
You will notice the following:
The fact that you didn't see the Excel Add-In the in list of add-ins may point to the use of online Office 365 - never using the desktop installer.
If you know this to be true, then do the following to resolve the issue:
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