You see an error in the log similar to this:
***OR***
There are three possible causes:
Cause 1. Make sure that the Accounting Preferences setting "Show lowest subaccount only" is UNchecked, and that you Reload your QuickBooks data afterwards.
It is only necessary to re-load Financial Summary Analytics after correcting this item
Cause 2. There is only one way to fix this, and that is to reload the QQube Database from scratch: https://clearify.com/wiki/view/397/maintaining-data-integrity
Cause 3. Reload the QQube Database from scratch as indicated in Cause 2. If you get the same error after rebuilding your QuickBooks file and reloading from scratch, please highlight the specific error log, and use the Send to CLEARIFY Support button to create a ticket, and get further instructions. https://clearify.com/wiki/view/257/synch-logs
NOTE: if it is something we have not seen before, we may make arrangements to get a copy of your file, including the signing of any requested NDA, and upload instructions.
is requesting access to a wiki that you have locked: https://clearify.com/wiki/view/385/index-for-table-xyz-not-unique