The log contains an error in the log similar to this:
This refers to the QuickBooks Enterprise Custom Reporting Feature, from which QQube uses certain minor extractions to supplement the Intuit SDK.
There are four possible causes:
Cause 1. Refer to the instructions for setting up a Custom Report User .
Cause 2. Either change the password back to what it originally was....
- OR -
Change the password, then Remove the Company File in the Configuration Tool.
Then Add the Company File all in the same operation:
Cause 3. check the permissions assigned to the QQube User:
Cause 4. An installation can become corrupt, particularly when there are multiple older versions of QuickBooks installed of if an update did not finish properly. You should run the QuickBooks utility to Repair File and Network Problems. (If using Multi-User QuickBooks, this should be done on the server).
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